Data Protection Policy

Okbazz Privacy Policy — How We Keep Your Data Safe

Your phone number, transaction details, and ID data — okbazz How we collect it, where we store it, and who we share it with (or don't) — all clearly explained on this page.

Last Updated: January 2026
Language: English (en-BD)
Version: v2.4
🔐
🔒 Encryption
SSL 256-bit Protection

Every piece of data you transmit is protected with banking-grade SSL encryption. No one can intercept or alter it in transit.

🚫 Your Data Is Never Sold
Your Data Is Never Sold

Okbazz never sells your personal information to advertisers or third parties — this is a core principle we stand by.

👤 Your Control
You Own Your Data

You have the right to request access to, correction of, or deletion of your data. We respect and honour that right.

🏦 Financial Security
Payment Information Stored Separately and Securely

Mobile Pay, Nagad, or bank transfer details are stored in a separate encrypted storage — never mixed with general profile data.

📋 Transparency
Everything We Do With Your Data Is Disclosed

Why each piece of information is collected and how long it is retained — all of this is explained in detail on this page, organised by category.

🔔 Update Notice
You Will Be Notified Before Any Changes

Before making any changes to the Privacy Policy, okbazz notifies users via their registered email and in-app notifications.


1

Introduction

This Privacy Policy ("Policy") explains okbazz How your personal information is collected, used, stored, and protected. By using the okbazz.com website or mobile app, you are deemed to have agreed to this policy.

Maintaining the trust of millions of users across Bangladesh okbazz's top priority. We make no compromises on privacy — and this policy is proof of that.

This page was written entirely in Bengali. In the event of a legal dispute, the English version shall prevail.
2

What Information Is Collected

okbazz Only the information necessary to provide services, ensure security, and meet legal obligations is collected. A breakdown by category is provided below:

Data TypeExampleWhen It Is Collected
Identity-RelatedFull name, mobile number, date of birth, NIDDuring Registration & KYC Verification
Contact InformationEmail address, districtAt Registration
Financial InformationMobile Pay/Nagad number, transaction recordsOn Deposits and Withdrawals
Device InformationIP address, browser, operating systemAutomatically on every login
Usage InformationBetting history, favorite games, session durationWhile Using the Platform

NID or passport photos submitted for KYC verification are stored in a separate secure storage and used solely for the verification process.

3

Why We Collect Your Data

Every piece of information is collected for a specific purpose — nothing arbitrary. The main reasons are:

  • To create your account and verify your identity
  • To securely process deposits and withdrawals
  • To prevent fraud and money laundering (AML Policy)
  • To provide customer support and resolve complaints
  • To improve the platform and fix bugs
  • To send you relevant promotions and offers (with your consent)
  • To comply with legal obligations and licensing requirements
4

How Your Information Is Kept Secure

okbazz Security is enforced at multiple layers. It's not just a password or a single layer of encryption — the entire system is built so that even if one layer is breached, the rest continue to protect you.

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SSL/TLS Encryption
All data is transmitted and received using 256-bit SSL encryption — the same standard used in banking.
🗄️
Encrypted Database
All stored data is kept in the database using AES-256 encryption.
🛡️
Firewall & DDoS Protection
Multi-layer firewalls protect our servers against external attacks.
🔑
Two-Factor Authentication (2FA)
Keeping OTP verification active on your account provides an additional layer of security.
Third-party security experts regularly audit okbazz's systems — any vulnerabilities found are patched immediately.
5

Who Your Information Is Shared With

okbazz Your information is never sold or shared unnecessarily. It may be shared with specific third parties only in limited circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
  • KYC Partner: With licensed verification services for identity verification.
  • Law Enforcement: Only under a valid court order or official government directive — not otherwise.
  • Never shared with advertising companies or marketing platforms.
  • Your information will never be shared with other betting sites or competitors.
  • Any additional sharing without your consent is strictly prohibited.
6

Cookies & Tracking

okbazz The website uses cookies — standard practice for virtually all modern websites. A cookie is a small file saved to your browser that helps the site recognize you.

  • Essential Cookies: Required to maintain your login session and ensure security — cannot be disabled.
  • Performance Cookies: Used to analyse site performance and errors — your identity is not associated with this data.
  • Preference Cookies: To remember your language and theme preferences — you can turn this off.
  • okbazz does not use third-party advertising cookies.

You can delete or block cookies through your browser settings — however, disabling essential cookies will prevent login and payments from functioning.

7

How Long Your Data Is Retained

Retention periods vary depending on the type of data:

Data TypeRetention PeriodReason
Account Profile InformationFor the duration of active account + 5 yearsLegal Obligations
Transaction History7 YearsAML & Audit Requirements
KYC Documents5 YearsLicense Terms
Support Chat Records2 YearsDispute Resolution
Login logs and session data1 YearSecurity Monitoring

Once the retention period expires, your data is automatically deleted or anonymized in a way that can no longer be linked back to you.

8

Your Rights

okbazz's data, you have a number of rights. To exercise any of these rights, please contact support:

👁️
Right to Access
You may request to know what personal information we hold about you.
✏️
Right to Rectification
You may request that any incorrect or outdated information be updated.
🗑️
Right to Erasure
You may request deletion of any data not subject to legal retention requirements.
📦
Right to Data Portability
You may request a copy of your data in a machine-readable format.
🚫
Right to Restrict Processing
You may request that the processing of your data be restricted for specific purposes.
📩
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time in your settings.
To exercise any of your rights support@okbazz.com. okbazz will respond within 30 business days.
9

Protection of Minors

okbazz Strictly no data collection or services provided to users under 18. Age is verified at registration and reconfirmed during the KYC process.

A Note for Parents: If you discover that your minor child has been using okbazz, notify support immediately. The account will be closed and all associated data will be deleted.
10

Policy Updates

okbazz This Privacy Policy may be updated from time to time. For significant changes, users will be notified in advance via registered email and in-app notifications.

Any updated policy takes effect from its publication date. Continued use of the platform will be considered acceptance of the new policy. The date of the latest update will always be displayed at the top of this page.

11

Contact Us

For any privacy-related questions, requests, or complaints okbazzto get in touch:

Email: support@okbazz.com
Live Chat: Available 24/7
Response Time: Within 48 Hours

FAQ

The Two Questions Users Ask Most

As soon as a match or game result is confirmed, okbazz automatically credits your winnings to your wallet. For Sports Betting, this happens within 3 to 10 minutes of the match ending; for Live Casino or slots games, winnings appear instantly.

Withdrawals can be made once funds appear in your wallet — however, winnings from bets placed using a bonus are subject to wagering requirements before withdrawal. No such conditions apply to bets placed with your own funds. If winnings do not appear in your wallet after a win, wait 15 minutes and refresh the page — if the issue persists, contact support with your bet reference number.

This is a tricky situation, since the old number is needed to send the OTP. However, there is a solution — contact okbazz support directly and account recovery is possible through identity verification.

Here's what you'll need for this process: (1) the original mobile number used at registration; (2) a photo of your National ID or passport; (3) the email address linked to your account (if provided). Once our support team verifies your identity using these details, they will transfer the account to your new number. For security reasons, this process may take 24–48 hours.
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Your information is secure — enjoy with complete peace of mind

Your privacy is our top priority at okbazz. Register securely and enjoy the best betting experience in Bangladesh.

SSL 256-bit Your Data Is Never Sold KYC Secured 24/7 Support
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